As IndiGo continues to struggle with massive operational disruptions, many have asked the same two questions – a) if it is cancelling hundreds of flights every day, then how is it still selling tickets, and b) why are fares so high, even on routes where cancellations are widespread?
The answer to both is simple – despite unprecedented cancellations, IndiGo has not grounded its entire fleet or cancelled all of its over 2,200 daily domestic and international flights.
What has happened is this – the airline has been hit by a large-scale schedule disruption concentrated around specific airports and dates; Friday was the worst-hit with over 1,000 flights cancelled, including all domestic IndiGo services departing Delhi for the whole day.
One part (a significant part, yes) of IndiGo’s network is, therefore, in crisis mode.
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